Chinese New Lunar Year Holiday Notice

Spring Festival Holiday Notice

Dear valued customers,

We would like to inform you that our company will be observing the Spring Festival holiday from February 7th to February 17th. During this period, our operations will be temporarily suspended as we celebrate this traditional Chinese festival with our families and loved ones.

To ensure smooth order processing, please be aware of the following important dates:

Order Cut-off Date: Please note that the last day for placing orders before the holiday is February 5th. Any orders received after this date will be processed after the holiday.

Shipping Suspension: In order to facilitate a seamless transition to the holiday period, shipping services will be temporarily suspended on February 6th. This means that any orders placed on or after this date will be processed and shipped after we resume operations on February 18th.

Order Fulfillment: We kindly ask for your understanding and patience as we work diligently to fulfill orders received during the Spring Festival holiday. Our team will prioritize order processing based on the order date, and shipments will gradually resume from February 18th onwards. Rest assured that we will make every effort to minimize any delays and ensure prompt delivery of your orders.

We apologize for any inconvenience caused by the temporary disruption of our services during the holiday period. We appreciate your support and understanding as we take this opportunity to recharge and spend quality time with our families.

Should you have any urgent inquiries or concerns, please feel free to contact our customer service team before the holiday. We will do our best to assist you promptly.

Thank you for your continued trust and cooperation. We wish you a joyful and prosperous Spring Festival!

Best regards,

THE CKB